Privacy policy

This Privacy Policy explains how GEZUNO (“GEZUNO,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit https://www.gezuno.com, place an order, contact us, or otherwise interact with our website and services.

1. Personal Information We Collect

The information we collect depends on how you interact with our website. It may include:

  • - Identity and Contact Information: name, email address, telephone number, billing address, and shipping address.
  • - Order and Transaction Information: products purchased, order details, payment status, transaction records, and information needed to process and fulfill an order. Payment card details are handled by the payment services presented during checkout; we do not ask you to send full card details to us by email.
  • - Account Information: account login details and information you provide when creating or managing an account, if you choose to create one.
  • - Device and Usage Information: information about your browser, device, IP address, website interactions, and browsing activity. This information may be collected through cookies and similar technologies.
  • - Communications: information you provide when you contact customer support, submit feedback, or communicate with us.

2. How We Collect Information

We collect information: - Directly from you when you place an order, create an account, complete a form, or contact us. - Automatically through website technologies such as cookies, server logs, and similar tools when you browse our website. - From service providers involved in website operations, payment processing, order fulfillment, shipping, analytics, or customer support, where they provide information needed to perform their services.

3. How We Use Personal Information

We may use personal information to: - Process, confirm, manage, and fulfill orders. - Arrange payment, shipping, delivery, returns, and customer support. - Communicate with you about orders, account activity, service updates, and inquiries. - Operate, maintain, troubleshoot, and improve our website and services. - Help protect our website, customers, and business against fraud, misuse, and unauthorized activity. - Meet applicable legal, regulatory, tax, accounting, and recordkeeping requirements. - Send promotional communications where permitted by law and in accordance with your preferences.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience. You can manage cookies through your browser settings. Blocking certain cookies may affect the availability or functionality of some website features.

5. How We Share Personal Information

We may share personal information with service providers when necessary to operate our website and provide services. These providers may include: - Website hosting and ecommerce platform providers. - Payment processing providers. - Order fulfillment and shipping providers. - Customer support, analytics, security, and technical service providers. - Professional advisers and public authorities when disclosure is required by law or necessary to protect legal rights.

We do not share personal information with third parties for their own independent direct marketing purposes.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, recordkeeping, dispute resolution, security, and compliance with legal obligations. The retention period depends on the type of information and the reason it was collected.

7. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Privacy Choices and Rights

Depending on your place of residence and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. You may also opt out of promotional emails by using the unsubscribe instructions included in those messages.

To submit a privacy request, contact us using the details below. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so that we can review the request and take appropriate steps.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Those websites operate under their own privacy practices. We encourage you to review their privacy policies before providing personal information. We are not responsible for the privacy practices of third-party websites that we do not operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this page periodically to stay informed about our privacy practices.

12. Contact Us

If you have questions or requests relating to this Privacy Policy, contact us:

Website: https://www.gezuno.com

Email: hello@gezuno.com

Phone: +1 614-299-9200

Business Address: 37 Warren St, Columbus, OH 43215, United States

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed

Last Updated: November 4, 2026